Cancellation and refunds
No payment is collected during the private beta.
This draft describes the planned process for Trajectory Plus and will be finalised before checkout opens.
Current beta
Trajectory Plus cannot currently be purchased. Joining the waitlist does not create a paid contract, start a trial or authorise a charge.
Planned monthly subscription
When activated, Plus will renew monthly until cancelled. Users will be able to manage or cancel the subscription through the secure billing portal. Cancellation will stop future renewals while access normally continues until the end of the paid billing period.
Consumer cancellation information
Before purchase, checkout and the confirmation email will explain the service start and any statutory cancellation rights that apply. If a user asks for immediate performance during a cancellation period, any required express request and acknowledgement will be collected separately rather than hidden in general terms.
Faults and duplicate charges
Users should contact Trajectory promptly about duplicate charges, unauthorised payments or a paid service that is materially unavailable. Statutory consumer rights are not limited by this policy.
Contact
Send billing questions to leem98088@gmail.com. A final response process and business correspondence address will be added before paid launch.
Commercial draft
The final cancellation and refund policy requires professional review together with the actual checkout flow and service-delivery model.